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Cancellation

This is a limited-place tour, which is why we ask for a deposit to secure your place on it. Within a day of your booking, much administration work will have gone into organising your flights and hotels at each stage of the tour, as well as synchronising the activities of your tour group in advance. Some of these expenses, by their nature, will be non-changeable and/or non-refundable

The tour is designed for 2-10 participants, and a minimum of two people is needed on each tour to make it financially viable. If you are the only person booked on a particular tour date 10 weeks before departure, we will give you the option to cancel with a full refund, or to stay booked on a standby basis. If we have to finally cancel a standby booking because we do not have a minimum of two participants, you will receive a full refund of everything you have paid. If you are travelling with a partner, this problem will not exist

In the unlikely event that we have to cancel your tour for any other reason, then you will receive all of your deposit back in full. If you have paid your full balance, then you will receive all of your money back, plus compensation in accordance with the industry’s code of conduct. This will depend upon how late we have left it to cancel

Under 2 weeks $80 pp (per person)
2-4 weeks $60 pp
4-6 weeks $40 pp
7-8 weeks $30 pp
Over 8 weeks $20 pp

In the extremely unlikely event of ‘force majeur’, where a tour must be cancelled due to circumstances beyond our control, like natural disaster, war, terrorism, etc; we will do our utmost to get you to safety, and to complete as much of the tour as practical. In this case, you must rely upon your own travel insurance for compensation

If you have to cancel your tour after paying a deposit, we will do our best to reschedule you on another date. However, there may be a charge to cover renegotiations with facilities in Brazil that will have already been booked for you; or if we have had to turn down another passenger. This will depend upon how early you cancel

If you have to cancel your tour after paying a deposit, and do NOT wish to re-schedule, then you will lose your deposit

If you cancel your tour within 10 weeks of your tour’s start date, and do not wish to nominate someone else to travel in your place (see below); then you will lose your minimum deposit. Any balance will be returned to you as quickly as possible, bearing in mind that all funds will normally be held in a trust account until your planned return. Subsequent cancellation of flights (international and internal) must be taken up with your travel agent, and will probably result in considerable loss

If you wish to transfer your place on the tour to another person, there will be no extra charge for this, as far as the tour itself. However, you must let your travel agent know as quickly as possible, in order to change flight details; for which charges will almost always apply. You will need to confirm the change in writing, and the nominee will need to complete a new Booking Form, and produce their passport and travel insurance details

If, for any reason, you have to cancel during the tour itself, there will be no refund of any unused part of the overland journey, since most of the costs involved are shared with the rest of the tour group. We would endeavour to get you to your required destination without extra charge for our work; although you may have to pay for additional transport

Please see our Terms and Conditions for more information 		Further Information