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Internal Air Pass (Brazil Air Pass)

An Internal Air Pass (also known as a Brazil Air Pass) is a concession, granted by the Brazilian government, to tourists; allowing fast internal travel much cheaper than a Brazilian resident would pay for the same flights. As such, there are strict conditions as to its use


Q1: How do I obtain an Internal Air Pass for The Heart of Brazil tour?
A: Your travel agent will buy it on your behalf, in conjunction with your international flight to Brazil; using the ticket number of your international flight for validation

Q2: How will my travel agent know which internal flights to book?
A: The Heart of Brazil will supply your travel agent with the appropriate internal flight numbers, dates and times

Q3: Can I book several passengers together, on the same internal flights?
A: Yes. It is essential that all members of a Heart of Brazil tour group travel on the same internal flights

Q4: Can I buy an Air Pass, and confirm the internal flights later?
A: No, all internal flights must be booked at the time of purchase

Q5: Can I buy an Air Pass if I am in Brazil?
A: No, an Air Pass must be purchased outside of Brazil, in conjunction with your international flight to Brazil

Q6: May two people share the same Air Pass?
A: No, only one person may use a single Air Pass, which will be in their name

Q7: For how long is an Air Pass valid?
A: For 21 days from the first flight used

Q8: Can I buy two Air Passes, and use them consecutively?
A: No, regardless of your length of stay in Brazil, you may only purchase one Air Pass per international return flight

Q9: I work for an airline, and I am flying to Brazil on a standby basis. Can I purchase an Air Pass?
A: No, you must have a pre-booked airline ticket to purchase an Air Pass

Q10: Can I purchase an international 'open ticket' and book my flights in Brazil?
A: No, all international flights must be booked and confirmed before you purchase an Air Pass

Q11: May I use more than one airline for Air Pass flights within Brazil?
A: No, you must use one airline for all flights. For the purposes of this tour, only TAM currently flies to all the required destinations

Q12: How many flights are included in an Air Pass?
A: The minimum number of included flights is four. For the purposes of this tour, at the present time, only three flights will be needed. Even so, an Air Pass is still much cheaper than buying individual flights

Q13: If I have to travel via another airport to get to my destination I.e. Iguacu to Rio, via Sao Paulo, does that still count as one flight?
A: Yes, it counts as one flight

Q14: Can I travel to Argentina, or other South American countries, using a Brazil Air Pass?
A: No, a Brazil Air Pass is only valid for travel within Brazil

Q15: Is there a discount for children?
A: No, children and adults pay the same price for their Air Pass

Q16: Is there any discount on the Air Pass?
A: The only way to obtain a discount (currently about $80) on an Air Pass is to book your international flight with the same airline who provide the internal flights I.e. TAM

Q17:TAM fly from the UK to Sao Paulo, and then to Rio. Do I need to use one of my Air Pass coupons for this additional flight?
A: No, the price of TAM's international flight to Rio is the same as that to Sao Paulo; so as long as you have booked to fly to Rio, the extra flight is included

Q18: After I purchase an Air Pass, can I change the flights?
A: Yes, but there is a penalty fee for changes. However, the cost of any changes made necessary by neglect or oversight by The Heart of Brazil will be borne by the company

Q19: Will I get a partial refund if I do not use all the flight coupons?
A: No, an Air Pass is refundable only if totally unused; with no partial refunds. There is also a penalty fee to process such a refund

Q20: Are there any restrictions on the flights I take, using the Air Pass?
A: You may not take the same flight twice. For example, you may fly from Rio to Iguacu, and return to Rio; but you may not fly from Rio to Iguacu again, nor from Iguacu to Rio again, on the same Air Pass. The Heart of Brazil tour uses the Air Pass to fly from Rio to Campo Grande, from Campo Grande to Iguacu, and from Iguacu back to Rio. The Air Pass is a means of seeing more of Brazil, but it is not a season ticket...

Q21: After The Heart of Brazil tour is over, can I use the remaining flight on the Air Pass?
A: Yes, but with limitations. Instead of flying from Iguacu back to Rio; you can fly from Iguacu to a destination of your choice, and then use the remaining flight to return to Rio. However, if you choose to do this, you should be aware that The Heart of Brazil will no longer be responsible for you from this point; you must organise it with your travel agent yourself; you must ensure that you use the remaining two flights within the allotted 21 days; and your travel agent must inform The Heart of Brazil before booking your flights

Q22: Is The Heart of Brazil looking into ways of using this last flight?
A: We are looking into incorporating the north eastern beaches of Brazil, and the Amazon, within the tour. However, this takes a considerable amount of time to organise reliably, efficiently, economically and safely; and your travel agent will be kept informed of any future changes to the tour
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