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Insurance

In addition to being officially registered with the Brazilian Tourist Office in the UK, we have been a registered member (no. U3311) of the Travel Trust Association since 2005; acting as the organiser for ‘non-air holidays’, in compliance with the latest EC directives on package holidays

The Travel Trust Association is a trade body that includes over 500 travel agents and tour operators in the UK. It regulates its members through a strict code of conduct, and provides financial protection for their passengers should anything go wrong

Through the TTA, all funds received from passengers are held in an independent trust (escrow) account on your behalf; until all the services are provided, or another trade body becomes responsible for the protection of those funds. In other words, The Heart of Brazil Ltd does not receive any money until your tour has been completed

In addition, we also subscribe to the TTA's Safe Seat fidelity insurance plan, which acts as a backup to the above; even in the case of insolvency

Although the entire cost of your tour is covered by the TTA Travel Protection Plan, you will still need a standard travel insurance policy for yourself (standard credit card protection is NOT adequate).This is a legal requirement for participation in the tour, and for which proof will be required, in accordance with the TTA Travel Protection Plan. Under FSA Regulations, we are not allowed to include travel insurance with the tour, so please organise this with your travel agent. Alternatively, you may obtain a suitable policy directly from the Travel Trust Association here

In accordance with ATOL regulations, your approved travel agent will be responsible for all the flights involved with this tour
Further Information